Shift Manager

Banbury

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About HelloFresh

HelloFresh is on a mission to transform the way the world thinks about home cooking. Forget the hassle of supermarkets, or the tiresome process of planning your weekly meals - we deliver to your door all the ingredients, instructions and inspiration needed to make delicious meals at home, from scratch.

At just 9 years in, we’re the industry leader and have delivered hundreds of millions of meals to millions of households worldwide and are passionate about disrupting one of the last industries to go online - food and grocery.

But most importantly, it’s our incredible people who make HelloFresh what it is. We thrive on giving our employees an inclusive working environment, in which they have access to development opportunities and in which their voices are heard and valued every day. This helps us best reflect and serve our customers.

So, if you’re keen to join a growing, caring company which puts its people at the heart of what it does, look no further!

About the job

We're currently on the hunt for a Shift Manager to join our passionate, hardworking team. Reporting into the Operations Management Team, you'll be responsible for warehouse operations and production in one of the UK's fastest growing food companies! You'll be expected to drive excellent standards, improve processes and develop our teams, to ensure we provide an exceptional product to our hungry customers, each and every delivery.

What you will be doing:

  • Running shifts with the view to maximise operational efficiency and productivity
  • Responsible for achieving performance KPI’s such as efficiency and error rates
  • Ensure optimum utilisation of shift labour by effective labour planning, training & development of all staff
  • Working closely with the teams to ensure the production lines are operating with a safety first mentality
  • Ensuring excellent communication between production/warehouse team members and Operations staff
  • Accurate completion of all paperwork and reporting of shift performance and KPI's
  • Create a positive team dynamic and push the importance of engagement across the site.
  • Be the point of escalation and support for all staff on shift
  • Lead and motivate all Operational staff to care about our product and our customers

Who you are:

  • Effective problem solving, with a solutions focus and strong technical knowledge
  • KPI and results driven
  • Strong understanding of health and safety and its application in a warehouse/production environment.
  • Used to working in a high pressure, fast paced and constantly changing environment.
  • Understanding of operational reporting, key information identification and critical issue escalation.
  • Excellent people skills and be passionate about achieving results through people. 
  • Great communication skills and decision-making capabilities. Logical approach to making decisions, promoting the customer comes first mindset.
  • Managing projects and delivering within set time scales
  • Experience within an FMCG or food background is preferable
  • Positive attitude and a professional approach
  • Energy, enthusiasm, commitment and a can-do flexible attitude

 

What you will get in return:

Core benefits:

  • 70% discount on our HelloFresh's boxes!
  • A generous pension scheme contribution
  • Employee Assistance Programme & Headspace subscription to support your mental health
  • Private Health Insurance
  • Gym Membership
  • Group Life Insurance
  • Cycle To Work Scheme

Cultural Benefits:

  • A premium Borrow My Doggy account (for all your cute puppy needs!)
  • Personal learning budget for your professional growth
  • Lots of virtual workshops, talks and events for you to enjoy!

Start date: ASAP

Location: HelloFresh, Unit 3, Chalker Way, Banbury, OX16 4XD

Working hours: Full time - 40 hours p/week, shift rotation across days and nights, includes weekend working. 

Recruitment process: first, you will have a phone interview with a member of our Talent Acquisition team. Should you be successful, you will be invited for an one competency based interview.

We are convinced that diversity is what makes our teams stronger: whatever identity or background might be, you will have something invaluable to offer to this company. We want to know what it is! Please apply.

Please note that all our sites in the UK are  wheelchair accessible.

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