Warehouse Training Ambassador (Nights)


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About HelloFresh

HelloFresh is on a mission to transform the way the world thinks about home cooking. Forget the hassle of supermarkets, or the tiresome process of planning your weekly meals - we deliver to your door all the ingredients, instructions and inspiration needed to make delicious meals at home, from scratch.

At just 9 years in, we’re the industry leader and have delivered hundreds of millions of meals to millions of households worldwide and are passionate about disrupting one of the last industries to go online - food and grocery.

But most importantly, it’s our incredible people who make HelloFresh what it is. We thrive on giving our employees an inclusive working environment, in which they have access to development opportunities and in which their voices are heard and valued every day. This helps us best reflect and serve our customers.

So, if you’re keen to join a growing, caring company which puts its people at the heart of what it does, look no further!

About the job

As a Warehouse Training Ambassador, you will be responsible for a variety of staff training within the warehouse environment. You will be a key part of first day onboarding ensuring all new staff receive the best possible start to their HelloFresh journey and the delivery of all ongoing refresher training in line with the business strategy and policies. You will engage with senior management on a daily basis to ensure communication is transparent and offer support on an adhoc basis should there be a business need. Note: this should not impact your key training schedule. Health and Safety should be at the forefront of everything you do.

What you will be doing:

  • Communicate daily with management and execute any updates effectively.
  • Be the face of the business and lead by example when greeting all new starters.
  • Conduct new starter tours covering all aspects of the training program including Health & Safety awareness and demonstrate best practice.
  • Ensure all documentation is accurate and up to date by gaining physical sign off on each training module.
  • Conduct regular observations and “on the spot” training where applicable.
  • Assist with the completion of PPT and MHE training on an adhoc basis.
  • Training of Matflo to all warehouse and Replen staff.
  • Record new starter attendance and identify/report any discrepancies at the earliest opportunity.
  • Conduct refresher training to existing staff to ensure the highest standards are met within the business.
  • Attend handover meetings and provide any training updates to management.
  • Adhere to all housekeeping rules and action/report any misconduct identified within the business.
  • First aid (if qualified)
  • Fire marshal (if qualified)
  • Training on licence specific tasks (if qualified)

Who you are:

  • The Hellofresh ethos must run through your veins and you must have a passion for excellence in everything you do.
  • Have a drive for continuous personal development and the ability to develop others.
  • Ability to engage a variety of staff and inspire people.
  • Have strong communication, organisational and time management skills.
  • Be 100% committed and have a can do attitude.
  • Be fluent in English (additional languages welcome)
  • Have a good level of experience and practical knowledge within an operational environment.
  • Have the ability to adapt to change swiftly and deliver any changes in process efficiently and effectively.

What you will get in return:

Core benefits:

  • 70% discount on our HelloFresh's boxes!
  • A generous pension scheme contribution
  • Employee Assistance Programme & Headspace subscription to support your mental health

Start date: ASAP

Location: HelloFresh UK, Chalker Way, Banbury OX16 4XD

Recruitment process: Should you successful you will be invited to a competency based interview.

We are convinced that diversity is what makes our teams stronger: whatever identity or background might be, you will have something invaluable to offer to this company. We want to know what it is! Please apply.

Please note that all our sites in the UK are  wheelchair accessible.

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