HelloFresh

Senior CRM Audience Manager (m/f/x)

Berlin

At HelloFresh, our mission is to change the way people eat - forever. From our 2011 founding in Europe’s vibrant tech hub Berlin, we’ve become the global market leader in the meal kit sector and inspire millions of energised home cooks across the globe every week.

We offer our meal kit boxes full of exciting recipes and thoughtfully sourced, fresh ingredients in more than 10 countries, operating from offices in Berlin, New York City, Sydney, Toronto, London and Amsterdam. Our more than 5,000 employees are the heart and soul of our highly international, fast-paced, and dynamic environment where innovation and smart, fast action is encouraged.

We want you to join us and help take HelloFresh to the next level - as a company in its growth phase this is a great time to join. Career and development opportunities are endless. We will encourage you to make an immediate impact in your area of work as well as empower you to grow your career with us.

About the job

The Senior CRM Audience Manager (m/f/x) will be responsible for leading the design of the Global CRM strategy that will drive profit maximization by effective communication to our customers. In our customer-centric and data-led CRM department, you will drive the delivery of multichannel campaigns based on cutting edge data analysis across international markets. You will understand and pioneer new product launches as well as existing products with added value to our customers.

The job will be to ensure the right message delivery at the right time by identifying the relevant customer microsegments while ensuring a scalable level of automation, efficiency and consistent learning through advanced targeting and testing.

Who we’re looking for

  • Experience in CRM or in any other relevant role involving customer analytics
  • Capable of mining multiple data sources to analyze complex problems using SQL
  • Experience with visualization tools is highly desirable along with knowledge of advanced statistical techniques and concepts
  • Ability to work in a fast-moving / fast-growth environment
  • Strong written & oral communication skills

What we offer

  • The opportunity to work in one of the intellectually most demanding and impactful roles in Europe's fastest-growing startup.
  • Cutting edge technology, allowing you to work with state-of-the-art tools and software solutions
  • Competitive salary and benefits
  • Working with a fun, energetic and highly motivated team
  • Benefit from our selection of employee perks (significant reduction on your HelloFresh boxes, discount on the HelloFresh GO vending machines, free German classes, Geek Friday, discounts for our neighboring Fitness Studio & Urban Sports Club, annual budget for training and development initiatives, weekly Yoga Classes, Summer & Winter Party)

Are you up for a challenge?

Please submit your complete application below including your earliest starting date and your salary expectations.

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